Privacy Policy

Who We Are

FTC Distribution Corp. is a full-service building materials supplier, distributor, and subcontracting partner headquartered in Ontario, Canada. We serve commercial, industrial, infrastructure, and construction-related industries across Ontario and beyond. Our website address is: info@ftcdistributioncorp.com. For any privacy-related inquiries, you may contact us through our Contact page or by calling us directly.

Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide, including your name, company name, email address, phone number, and project details submitted through our contact or quote request forms. We may also automatically collect non-personal technical data such as your IP address, browser type, device information, pages visited, and time spent on the site. This technical data is collected through standard web server logs and analytics tools to help us understand how visitors use our website and improve their experience.

How We Use Your Information

The information we collect is used solely for legitimate business purposes. This includes responding to quote requests and service inquiries, communicating with contractors, developers, procurement teams, and project managers regarding their project needs, improving the functionality and content of our website, sending relevant service updates or newsletters if you have opted in, and complying with legal obligations. We do not use your personal information for automated decision-making or profiling purposes

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you navigate our site. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to improve site usability on return visits. You may disable cookies through your browser settings at any time; however, doing so may affect certain features of the website. By continuing to use our website, you consent to our use of cookies as described in this policy.

Embedded Content From Other Websites

Pages on our website may include embedded content such as videos, maps, or social media feeds from third-party platforms. Embedded content from other websites behaves in the same way as if you had visited those websites directly. These third-party platforms may collect data about you, use their own cookies, and monitor your interaction with the embedded content — particularly if you have an account with that platform and are logged in at the time of your visit. FTC Distribution Corp. is not responsible for the privacy practices of these third-party services.

Who We Share Your Data With

FTC Distribution Corp. does not sell, rent, or trade your personal information to any third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services — such as hosting providers, email platforms, and analytics services — strictly on a need-to-know basis and under confidentiality agreements. We may also disclose your information if required to do so by law, court order, or government authority, or to protect the rights, safety, and property of FTC Distribution Corp. and its clients.

How Long We Retain Your Data

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected. Inquiry and quote request data is retained for the duration of any active business relationship and for a reasonable period thereafter for reference and legal compliance purposes. Website analytics data is retained in aggregated, anonymized form. If you wish to have your personal information deleted from our records, you may contact us directly and we will process your request in accordance with applicable law, except where retention is required for legal, administrative, or security reasons.

What Rights You Have Over Your Data

Under Canadian privacy law, you have the right to request access to the personal information we hold about you, request corrections to any inaccurate or incomplete information, withdraw consent for the use of your personal information at any time (subject to legal or contractual restrictions), and request that we delete your personal information from our records where it is no longer required. To exercise any of these rights, please contact us through our Contact page at ftcdistributioncorp.com/contact. We will respond to all verified requests within a reasonable timeframe.

Where Your Data Is Sent

Your personal information is stored on servers located in Canada. In some cases, service providers we work with — such as email or analytics platforms — may process data on servers located outside of Canada. In such instances, we ensure that appropriate safeguards are in place to protect your information in accordance with PIPEDA and applicable privacy standards. Contact form submissions and inquiries remain confidential and are not shared outside of our internal team and trusted service partners

Changes to This Policy

FTC Distribution Corp. reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.